Most of our items are fulfilled within 1-4 business days. However, since we do utilize different suppliers, some products will be shipped on different days and from different locations! You will receive a notification with each item's tracking number ( should they be dispatched from different suppliers).
Our products are shipped from different suppliers. Should you require your order by a short deadline, we encourage you to email us first to avoid disappointments and work out a better solution for you!
You will receive a notification via email once each order has been dispatched. Since some items are shipped by different suppliers, you might receive multiple tracking numbers for a single order.
If you are not able to find your tracking number please email us at firstname.lastname@example.org
We can engrave most of our pieces with 4-6 characters max. Look out for the option on each product listing. Engraving costs $15.
EXCHANGES WITHIN 30 DAYS:
We can exchange your items. Buyer is responsible for the return fees!
To begin please email us with:
- Order Number or Full Name
- Preferred Item
NOTE: Engraved Jewelry is not exchangeable or refundable unless there is a fault or incorrect engraving.
REFUNDS WITHIN 30 DAYS :
We can refund your items. Buyer is responsible for the return fees!
Please email us and we will initiate the process!
NOTE: Items must be returned in its original package and intact.
If 30 days have gone by, we won't be able to refund or exchange any piece.